The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Yes, just let us know and we'll work something out. No need to pay for shipping more than once.
Yes, but with some exceptions. No returns on custom-made items. Part two - we will gladly accept a return within 14 days as long as it is returned to us in the same condition as when we sent it to you. Specifically, if an item is new and unused and in its original box and packaging it must be returned in an unused and unopened condition. Vintage and classic cameras, lenses, and certain pieces of vintage photogear carry no warranties or guarantees. By their very nature, older cameras are just that, old, and their electronics, levers, knobs, buttons, and dials can fail at any time. Let us know if you are returning something, maybe we can reach an agreement short of a full return. Part three - you will always pay for return shipping. Thanks
Always! Carol and I take great care (and pride) in packaging your purchase. We are mindful of being "green" but often times green doesn't protect your package properly. We have been shipping items safely since 2003. We must say, however, that we are not responsible for mishandling by the carrier(s) or loss of an item. Most items and especially valuable items will always have insurance added.
We are on Etsy almost every day and the best way to get our attention is by starting an Etsy convo. We'll answer you quickly. We're generally in the shop until 11 PM EST.
Yes, we do. Just let us know what you want or are looking for and we'll see if we can make it happen.
We think we have everything priced properly but we are here to make a sale and keep our customers happy. Let us know if you want to make an offer on something. I'm sure we will find a way to reach an accord.